Dental Office Manager

Company: charles street dental
Location: Rockford
Posted on: February 19, 2026

Job Description:

Job Description Job Description Office Manager – Dental (Working OM) Mon–Thurs 7:30am–5:00pm | Fridays as needed for catch-up We’re looking for a true leader — not someone who wants to sit behind a desk all day, but someone who wants to roll up their sleeves and help build something meaningful. Dr. Shin is a newer doctor with big vision. He’s committed to growing the practice, expanding services, and creating an office that runs with intention and purpose. What he needs now is the right partner on the operations side — someone who can help turn ideas into systems, support growth, and build strong processes that last. This is a working Office Manager role. You’ll be present, involved, and leading from the front — supporting the team, helping at the desk when needed, watching numbers, improving systems, and keeping the day flowing smoothly. If you love structure, accountability, and building something better than it was yesterday, you’ll thrive here. What You’ll Be Doing Leading and supporting the front office team Creating and improving systems for scheduling, collections, and patient flow Helping implement new services and growth initiatives Monitoring key metrics and keeping the team aligned to goals Coaching with kindness but holding standards Jumping in wherever needed — this is not a “behind closed doors” role What We’re Looking For Dental office management experience Strong understanding of scheduling strategy and collections Someone who sees opportunity and knows how to act on it A self-starter who doesn’t wait to be told what to fix Comfortable building structure and accountability Not afraid of hard work or high expectations Why This Role Is Different This isn’t a plug-and-play position. It’s an opportunity to help shape the direction of a growing practice. Dr. Shin is open to ideas, motivated to expand, and ready to invest in the right person who can help build the operational foundation to match his clinical vision. The schedule is Monday through Thursday, 7:30–5:00, with Fridays only if needed for occasional catch-up days. We value balance, but we also value ownership. If you’re looking for a place where your leadership actually matters — where you can help create momentum and be proud of what you’re building — we’d love to connect. Let’s build something great. Skills: General Practice Eaglesoft Denticon Insurance Claims/Appeals Management Experience Scheduling Treatment Planning Benefits: Dental 401k PTO Bonuses Compensation: $24-$27/hour

Keywords: charles street dental, DeKalb , Dental Office Manager, Administration, Clerical , Rockford, Illinois