Customer Experience Specialist
Company: Body Builders Auto
Location: Rolling Meadows
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Salary: BBA, Inc. Collision
Repair Specialist seeks to add a qualified Customer Experience
Representative, to its team If you enjoy interacting with
customers, looking to find a career with tons of growth
opportunities and become part of a dynamic industry, WE are the
team for you! Qualifications: Customer Service Rep: 1 year
(Required) Friendly Team Player mindset Excellent communication
skills Adaptable Job Description: This position assists the front
end coordinators with all the administrative tasks associated with
the customer experience. Candidates work closely with customer and
team members to ensure clear expectation are set to move our
vehicles through efficiently and accurately. Ideal candidates must
enjoy interacting with customers and handling administrative tasks
as they become the main point of contact for customer. Job
Responsibilities: Main Responsibility is to ensure in unbeatable
CUSTOMER EXPERIENCE! Answer phones: respond to customer calls and
emails, answer questions and redirect calls Log updates in our
management system Log updates for the Rental Car Companies in
regards to status of vehicle via online portal Update customers
status of vehicle via text, email or phone call, working with
Production manager updating production log Update our OEM partners
with vehicle data using their portal online Administrative tasks,
such and copying, scanning, saving files on USB drives Generate
reports for management BBA, Inc. seeks afriendly, motivated,
enthusiasticteam player who enjoys being part of a team that's
focused on knowledge, growth and reputation.
Keywords: Body Builders Auto, DeKalb , Customer Experience Specialist, Customer Service & Call Center , Rolling Meadows, Illinois
