Membership Manager - Chicago Association of REALTORS
Company: National Association of REALTORS -
Location: Chicago
Posted on: May 3, 2024
|
|
Job Description:
ID: 1123Location: Chicago, ILSummary: Under the direction of the
Vice President of Membership & Professional Standards (VP) and in
accordance with the Association's policies and procedures, the
Manager of Member Care supervises and oversees the daily
operational activities of the Member Care department, leads a team
of front-line specialists, and engages in a variety of activities
that addresses the needs of members and the Association.
Member Care:
Other:
Education/Experience: A bachelor's degree in Business
Administration, Project Management, Organizational Development, or
related discipline required. A minimum of five (5) years in either
Association management, Training & Development, Customer Service
management, Project management, or related area is required. Of the
five (5) years professional experience, two (2) years must be in
the supervision of staff.
Computer Skills: Advanced computer skills and knowledge of
Microsoft Office 365 suite such as SharePoint, PowerAutomate,
Planner, Excel, and Teams are required. Experience in project
management software such as Monday.com preferred but not
required.
Leadership Skills: Although the list of a leader's desirable
qualities is virtually endless, the following leadership
characteristics are expected of an employee to successfully perform
their job: loyalty, integrity, enthusiasm, flexibility, knowledge,
and communication. Must possess the ability to exercise independent
and responsible judgment and handle confidential and sensitive
information.
Reasoning Ability: Ability to apply common sense understanding to
carry out instructions furnished in written, oral, or diagram form.
Ability to deal with complex problems involving several variables.
Ability to think creatively and speak thoughtfully under pressure.
Ability to think analytically and creatively. Ability to work
independently and exercise independent and responsible
judgment.
Language Ability: Ability to read and interpret documents such as
industry briefings, contracts, letters of agreement and procedures
manuals. Ability to write in-depth reports and correspondence.
Ability to speak effectively before groups of members or employees
of the organization.
Math Ability: Ability to calculate figures and amounts such as
discounts, interest, commissions, proportions, and percentages, and
analyze them.
High stress/pressure - performs a variety of duties, often changing
from one task to another
Concentration - Performs with frequent interruptions or
distractions
Energy level - Completes a high volume of work within established
time deadlines.
Flexibility/Adaptability - Adjust priorities quickly as
circumstances dictate.
Emotional Regulation - Ability to interact appropriately with
colleagues for different purposes in different contexts.
While performing the duties of this job the employee is regularly
sits, stands, walks, kneels and other ambulatory functions; uses
fine motor skills; uses auditory, and visual senses. The employee
is occasionally required to stand; walk; climb or balance and
stoop, kneel, crouch, or crawl. The employee may be required to
frequently lift a maximum of 25 pounds.
This position is hybrid and required to be in the office Tuesday
through Thursday at the office located on Michigan Avenue.
Salary Range: $70k-$85k, commensurate with experience.
Benefits provided:
- Medical, including dental and vision
- Time off, paid holidays and sick time
- 401k Retirement
- Life Insurance
- Parental leave
- Short-term/long-term disability
- Pre-Tax transit
- Wellness benefit PI441630930c23-31181-34189820
Keywords: National Association of REALTORS -, DeKalb , Membership Manager - Chicago Association of REALTORS, Executive , Chicago, Illinois
Click
here to apply!
|