Paramount Events - Catering Sales Manager (Drop-Off)

Company: Behind the Scenes Chicago
Location: Chicago
Posted on: February 19, 2026

Job Description:

Job Description Job Description Description: Paramount Events – Drop-Off Catering Sales Manager Do you thrive in a warm and positive environment where there is a clearly defined process, and your role requires someone with a friendly and approachable style? Are you naturally efficient and able to juggle multiple tasks simultaneously while maintaining high standards for accuracy and follow-through? If these questions resonate with you, please keep reading. Paramount Events is looking to hire a Sales Manager to join our dynamic Drop-Off Catering Sales Team. The Catering Coordinator ensures the efficient and effective operation of the Drop-Off Catering Sales Team by supporting sales through a variety of administrative and client-facing duties. This includes logging and following up with inquiries, entering orders, tracking payments, and assisting with deliveries as needed. The successful candidate consistently delivers exceptional service to clients and collaborates closely with the sales team to ensure flawless event execution. The role requires strong multitasking abilities and a collaborative spirit to partner with multiple departments in a shared commitment to achieving and exceeding goals. Key Responsibilities o Team Leadership Collaboration o Oversee completion of daily tasks by team members. o Coordinate team members schedules. o Provide guidance and mentorship to team members. o Delegate inquiries and new order requests. o Work with culinary and operations teams to ensure all client needs are met. o Client Communication & Event Guidance o Communicate with clients to understand their vision, then provide expertise to create successful catered experiences. o Offer thoughtful suggestions to help clients feel prepared, for example, on quantities, varieties, format, and timing. o Provide hospitable, reassuring communication so clients feel cared for and confident in our services. o Operational Coordination o Clearly communicate key information, order changes, and potential roadblocks to the appropriate colleagues, ensuring the seamless success of each operation. o Answer phone calls and emails, providing excellent customer service by describing menu items and accurately answering questions. o Enter and process drop-off catering orders in the catering system and confirm all details for accuracy and timeliness. o Distribute paperwork to operations departments and prepare Event Manager binders as needed. o Assist with daily tasks such as printing tent cards, boxed lunch labels, and distributing orders. o Business Development & Follow-Up o Assist with generating new business while maintaining current client relationships. o Conduct weekly follow-up calls or emails to ensure client satisfaction. Skills & Qualifications · A customer-centered approach to hospitality with a positive attitude. · Strong organizational skills, attention to detail, and reliable follow-through. · Excellent written and verbal communication skills. · Ability to manage time effectively and solve problems proactively. · A team player who is receptive to feedback and willing to learn. · Proficiency in Microsoft Office Suite. Benefits · Daily lunch provided · Free parking · Vacation and sick days · Health, Dental, Vision insurance · 401(k) plan eligible after 1 year · Snack and beverage bar Requirements:

Keywords: Behind the Scenes Chicago, DeKalb , Paramount Events - Catering Sales Manager (Drop-Off), Sales , Chicago, Illinois