Home Furnishings Sales & Design Associate

Company: Reclaimed LLC
Location: Crystal Lake
Posted on: April 3, 2026

Job Description:

Job Description Job Description Showroom Sales & Customer Experience Manager Location: Reclaimed Showroom & Design Center – 67 N Williams Street, Historic Downtown Crystal Lake, IL Schedule: Full-time, 5 days per week (including Fridays & Saturdays) About Us Reclaimed Showroom & Design Center specializes in handcrafted, solid wood furniture, including custom walnut, oak, ash, and old-growth tables. Located in Historic Downtown Crystal Lake, our showroom is a destination for clients looking for high-quality, one-of-a-kind furniture. Position Overview We’re looking for a sales-driven, customer-focused professional to help clients find the perfect furniture for their homes. This role is all about building relationships, understanding customer needs, and providing expert guidance—whether that means selling a piece directly from the showroom floor or walking them through the process of designing a custom piece. The ideal candidate will have a passion for home design, strong communication skills, and the ability to close sales while providing an exceptional customer experience. Key Responsibilities - Sales & Customer Service - Engage with showroom visitors, build rapport, and assess their furniture needs - Sell high-quality furniture directly from the floor or guide customers through custom orders - Educate clients on wood species, finishes, and design options to help them make confident decisions - Follow up with leads, answer inquiries, and convert interest into sales - Handle invoicing, deposits, and payment processing with attention to detail - Showroom Management - Open and close the store, ensuring a professional and inviting environment - Keep showroom displays updated and well-organized - Maintain product knowledge and stay informed about new inventory and custom options - Scheduling & Logistics - Coordinate customer pickups and schedule furniture deliveries - Work closely with the workshop team to track production timelines for custom orders - Ensure smooth communication between customers and the delivery team Qualifications & Skills - Proven experience in sales, retail, or customer service (furniture, home décor, or luxury goods preferred) - Strong interpersonal and communication skills—ability to connect with customers and sell with confidence - Self-motivated and goal-oriented, with a passion for closing sales - Ability to explain craftsmanship, materials, and design options to customers - Organized and detail-oriented, comfortable managing orders and logistics - Interest in interior design or woodworking is a plus Compensation & Benefits - Competitive base salary commission on sales - Opportunities for growth within a high-end design showroom - Employee discount on custom furniture

Keywords: Reclaimed LLC, DeKalb , Home Furnishings Sales & Design Associate, Sales , Crystal Lake, Illinois